IM can Increase Employee Efficiency

Online survey conducted for Microsoft's Windows Live 1400 respondents in Southeast Asia shows, 94 percent admitted using Instant Messenger (IM) for social communication, and 54 percent of them claimed to use it at work. IM is used by them to communicate with colleagues, gossiping, a date, infidelity, and even resigned from the job.

From the number of respondents who use IM at work, 44.3 percent spent between 10-30 percent of the time working for online, while more than 10 percent of respondents said that they used more than 80 percent of their work time to use Instant Messenger. When asked whether it makes them unproductive at work, 59.4 percent of them answered no.

Use of IM at work actually increase their productivity. So how important the IM is used for communication in the office? more than 37 percent said they use IM to communicate with colleagues, 12.1 percent of the clients, and nearly 10 percent with their leaders. Not only serves as a communication tool, 60.5 percent of users use IM to send documents, which add to the efficiency of employees.